Refund Policy

1. Service Commitment


1.1 Custom Development

• Highly specialized AI Agent creation

• Personalized configuration

• Significant upfront resource investment
  
   

2. Refund Conditions

2.1 Limited Refund Scenarios

• No standard monetary refunds

• Alternative resolution methods:

  • Performance optimization

  • Feature reconfiguration

  • Service credit for future use
    
     

3. Cancellation Process

3.1 Account Closure

• Immediate service discontinuation

• Data deletion within 30 days

• No financial reimbursement

3.2 Pre-Termination Support

• Comprehensive exit consultation

• Data export assistance

• Transition guidance
  
   

4. Performance Mitigation

4.1 Unsatisfactory Service Protocol

• Detailed performance review

• Root cause analysis

• Potential service adjustment

• Credit towards future enhancements
  
   

5. Exceptional Circumstances

5.1 Force Majeure

• Technical catastrophic failures

• Systemic service interruptions

• Potential service credit or alternative solution
  
   

6. Warranty Limitations

• No guarantee of specific business outcomes

• Performance dependent on input data quality

• Continuous improvement commitment